Effective Date: 1 April 2025

Live Viewing Entertainment Pte Ltd (LVE), a partnership between Caton Technology and LVJ, is committed to protecting your personal information and respecting your privacy.

This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Personal Information: Your name, email address, phone number, company name (if provided), preferred location, city (if provided), and any other information you voluntarily submit via our contact forms, event notifications, subscription services, post-show surveys, pre- and post-show subscription QR codes, and QR codes displayed on merchandise, gifts or at points of sale..
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
• Automatically Collected Data: We may collect information automatically about your visit through cookies, server logs, and similar technologies.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries or partnership requests.
• Provide you with event updates, notifications, and relevant communications that you have requested, including information based on your preferences and location.
• Improve our website, services, and user experience.
• Administer surveys and collect and respond to feedback.
• Where you have provided your consent to receive marketing communications, send you marketing communications relating to our upcoming live events, services, partnership opportunities and other relevant updates.
• Comply with legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

• Our trusted partners and service providers who support our operations.
• Legal authorities if required by law or to protect our rights.

All sharing is strictly limited to the purposes described above.

4. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

5. International Transfers

As we operate globally, your personal information may be transferred to and processed in countries outside your country of residence.

Where personal information is transferred outside Singapore, we will take appropriate steps to ensure that the transferred personal information is afforded a standard of protection that is comparable to the protection under the Personal Data Protection Act 2012 (“PDPA”), in accordance with the applicable requirements under the PDPA.

Depending on the circumstances, such measures may include ensuring that the recipient is subject to legally enforceable obligations to provide the transferred personal information. Please note that where your personal information is transferred to or processed by another organisation, the information received by that organisation may also be subject to that organisation’s own privacy practices and applicable laws in the relevant jurisdiction.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your information.
• Withdraw any consent you have provided to our collection, use or disclosure of your personal information, subject to applicable law.

Please contact our Data Protection Officer at [email protected] for any privacy-related requests or enquiries concerning our collection, use or disclosure of your personal information.

7. Data Security

We implement reasonable security arrangements to protect your personal information in our possession or under our control from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

8. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with a revised effective date.

9. Marketing Preferences

If you subscribe to receive updates from us, we may use your preferred location and city information to send you relevant communications about events, services, and partnership opportunities available in your area.

For the avoidance of doubt, providing your consent to receive marketing communications is separate from providing your personal information for other purposes, such as submitting an inquiry, providing feedback, or participating in a survey.

You can update your preferences or unsubscribe at any time by following the instructions in our communications or contacting us at [email protected].